BUS/210 - Week 8
Hardware and Software Components
Resource: Ch. 9 of Introduction to Business
Complete the table in Appendix E by describing the uses of following hardware and software components:
- Legacy systems
- Mainframe computers
- Network computers
- World Wide Web and the Internet
- Wired and wireless broadband technology
- PC software
- Networking software
- Computer security software
Developing Good Business Sense
Resources:Ch. 12 of Introduction to Business How to Write a Whiz Bang Paragraph in the CMF Model Paper in the CMF
Readthe Developing Good Business Sense activity on p. 394 of the text.
AnswerQuestions 1–4 from the activity in a 700- to 1,050-word paper in APA format.
Includes 4 Papers for your
Paper #1 Option: Chick-fil-A, Wendy's, and McDonalds - 739 words
Paper #2 Option: Kraftmaid Cabinetry, National Transport, and RM Logistics - 844 words
Paper #3 Option: Sonic Drive-In, McDonalds, and Kentucky Fried Chicken - 812 words
Week 8 Knowledge Check
1. Which of the following costs is associated with a firms operations and
materials management function?
2. For what purpose do businesses consider establishing maquiladoras?
3. According to Jones (2007), the semifinished goods and services that go
through a company's production process are called
4. According to Jones (2007), which type of operating system is designed to
make unique or custom-made products?
5. Which of the following is a key benefit of mass production operating systems?
6. The operating system that combines both the benefits of customized products
and low cost production is called
7. Of the three stages in operation and materials management, which stage
8. Some examples of elements in the operations stage of the operations and
material management process include
9. Which of the following is the correct order of the operations and material
10. According to Jones (2007), the hardware and software components of a
company's existing IT systems are called its
11. In the history of modern computers, which of the following came first?
12. In the 1990's, the Windows operating system, created by Microsoft, was installed
in 90% of the worlds PCs. This kind of penetration in the personal computer
business made Windows the
13. Which best describes e-commerce?
14. Which best describes B2B commerce?
15. Which of the following is software developed for business within the same industry
to conduct trading?
16. The combination of which two factors gives people the ability to better react
to the economic environment in which they function?
17. One major result of organizational learning is
18. According to Jones (2007), what attributes should information provided to
managers have to be useful to the organization?
19. Which of the following is a form of information that is constantly updated to
make sure that decisions can be as up-to-date as possible?
20. Which of the following is one of the four major sources of competitive advantages
provided by information technology?
21. Which of the following best explains how information technology improves
innovation in a company?
22. Information technology improves customer responsiveness by
23. Which of the following describes managers ability to use the collection and
analysis of data to gain information about various tasks and operations to
increase the efficiency of a particular function?
24. What is the major advantage of broadband technology?
25. Which of the following best describes the result of information overload?
Job Training Programs
*The career training programs listed below are all free or very low-cost, NYC-based opportunities. They are listed A-Z by type of training. Contact information & the website for each of the organizations providing the free training is provided. Please visit the website or contact the organization directly for more information about each training or about how to apply. To view a list of local, currently available jobs, click here.
Accounting/Bookkeeping/Office Administration Career Training & Job Placement Program – ACS offers internships to make the transition back to work very easy and assists with job placement. This program is free for qualified applicants. Programs available in accounting, bookkeeping, medical and office administration. High School Diploma or GED/TASK is required. Please contact Masha N. Kossivi at ACS by calling 718-661-9771 Ext 102. Click here to view program flyer.
Administrative Professional Program Training for Women – Grace Institute is actively recruiting women (ages 18-64) for the Administrative Professional Program (APP) scheduled to begin September 2017. The APP program consists of courses in Professional Development, Keyboarding, Business Communication and Office Technology, along with support services, networking opportunities, a welcoming environment and job-placement assistance. Attend an Open House and Tour to learn more about the program and how this can be exactly what you’re seeking to get to where you want to be! Please visit www.GraceInstitute.org to learn more about Grace Institute and to register for an upcoming Open House at 40 Rector Street, 14th Floor. If you have any questions, please feel free to call the Admissions & Recruitment Department at212.832.7605. Click here to visit website and Program Flyer.
Basic Accounting/QuickBooks Training Program: CMP in lower Manhattan is now recruiting for its next QuickBooks/Basic Accounting training. This is free for anyone receiving Food Stamps (but no cash assistance). Graduates meet with job developers. For more information email email@example.com or call 212-571-1690.
Cable Installation Training Program: Brooklyn Networks is a 6-week full-time program leading to a nationally recognized certification in low voltage cable installation. Graduates work installing telephone and computer lines, broadcast cable systems, home theaters and security systems. Minimum eligibility requirements: Must be at least 21 years old, valid NYS driver’s license; able to pass a reading and math test at 8th grade level; ability to lift and bend 70lbs; clean drug test. Orientations held Tuesdays at 10 AM. Visit the website at http://bwiny.org/brooklyn-networks/overview/ for more information or call 718-237-2017 x149.
Career GPS – Vocational Training – These training’s are targeted at Young Adults 18-24 who are not in school and not working. They include Information Technology which is 12 weeks and trainees receive training in A+ Certification, Adobe Photoshop Certification, Workplace Success Job Readiness training, a 100-hour paid internship, and a Programming for Non-Programmers Bootcamp. We also offer Certified Nursing Assistant (CNA) training that includes Workplace Success Job Readiness Training, CNA certification, and a 100-hour paid internship. Youth on this program can also partake in Skilled Build Construction Training. This 6.5 week training includes 30 Hr. OSHA, Flagger, Scaffolding, F-60 Fire Guard and the 80-Hr NCCER Core certifications. For more info and to sign up go to: https://www.stnicksalliance.org/career-gps or call Justin Conigliaro at 718-302-2057 or firstname.lastname@example.org.
College Credits for Life Experience & Training – Prior-learning assessments (PLAs) award college credit, certification or advanced standing for non-academic experiences and training. Students that participate in PLA testing can use these credits as a shortcut to a college degree. For more information about how you can earn college credits for previous work experience or other training, visit this website: www.bestcolleges.com/resources/college-credit-with-plas/ or call 281-846-3072 or email email@example.com.
Commercial Driver’s License (CDL) Course: “Red Hook on the Road” is a free 4-week training program that allows participants to earn a NYS Commercial Driver’s License (CDL). This course prepares participants for jobs as drivers of Class B/BP/BPS commercial vehicles such as trucks, school buses, coach or charter buses, airport shuttle buses and Access-A-Ride vehicles. Program requirements include: 21 years or older and a clean NYS driver’s license for at least 2 years. New Classes begin each month. Visit BWI’s (Brooklyn Workforce Innovations) website at http://bwiny.org/red-hook-on-the-road/overview/ or call 718-237-4846 for more information & to apply.
Commercial Drivers (CDL) License Course: Cypress Hills is offering a free CDL course & job placement assistance for a career as a para-transit drivers. Para-transit drivers operate buses and vans providing service to people with medical mobility issues. Para-transit drivers go above and beyond the duties of a regular bus driver to ensure that passengers are safe and comfortable in transit. There are no educational requirements to qualify for this free program. Applicants must be 21-30 years old and a clean driving record for the past 3 years. For more information, call 718-676-1544 x. 106 or email firstname.lastname@example.org.
Commercial Drivers License (CDL), Environmental Remediation, and Skilled Build (Construction) Skills Training: St. Nicks Alliance offers three free skills training courses to help you obtain the skills you need to land jobs in growing areas of the economy. Job coaches guide students through assessment and training, and help them overcome any barriers to getting and keeping a job. Commercial Drivers License (CDL): 8-12 weeks. Class B license with passenger endorsements, Air Brakes, optional Hazmat and School Bus certifications. Environmental Remediation: 6 weeks. 30 Hr. OSHA, Confined Space, Asbestos Handling and 40 Hr. HAZWOPER certifications. Environmental Remediation is one of America’s fastest growing fields. Skilled Build (Construction): 6.5 weeks. 30 Hr. OSHA, Flagger, Scaffolding, F-60 Fire Guard and the 80-Hr NCCER Core certifications. For more information, attend an information session at St. Nicks Alliance Workforce Development, 790 Broadway -2nd floor, Brooklyn NY 11206 on Mondays or Wednesdays at 1:45 p.m., call 718-302-2057, or visit https://www.stnicksalliance.org/get-job-skills-training
Community Links can connect you to technical & vocational training programs leading to certification or licensing that will get you closer to the job you want. Training opportunities include: IT Training ● Commercial Driver’s License ● Home Health Aide ● Construction Work ● NYS Master Barber ● Medical Assistant ● Maintenance and Janitorial ● TV Production Assistant ● Health and Office Operation (Medical Records) ● Wood Working ● Cable Installation ● Hospitality and Tourism Industry (NRAEF Certification) ● OSHA License ● and more. Eligible individuals must be 18+yo, live in NYC, and have a history with mental health conditions. Reach out today to speak with us! 929-210-9810. Visit Community Links Supported Education to learn more about our work.
Community Organizer Apprenticeship Program - The Center for Neighborhood Leadership trains the next generation of community leaders and increases the capacity of grassroots organizations to win concrete changes for communities. The Organizing Apprenticeship is a rigorous ten month, five day per week training and educational program. Apprentices spend four days per week working at a host site, and one day per week in training. The Apprenticeship is conducted in partnership with Public Allies New York (PANY). Apprentices are paid a total of $17,000 and contribute 1,700 hours of service for the ten months. Candidates who speak Spanish, are ages 17-24, and do NOT have college degrees are especially encouraged to apply. For more information, click here to view the application, visit the website or contact Ericka Stallings at email@example.com.
Construction Pre-Apprenticeship Training Program: “BuildingWorks” is 3-month pre-apprenticeship training that prepares eligible candidates for a 4-year union apprenticeship in the commercial building trades, primarily in carpentry. Classes are held during the day (M-F, 8:00 AM-3:30 PM) at the NYC District Council of Carpenters Labor Technical College in Manhattan. Courses include workplace health & safety, basic carpentry, environmental worker training, and industry-related math. The training is free but unpaid and there is no transportation assistance. There is a “no excuse” attendance policy and participants must attend every day of the training. Candidates who complete BuildingWorks may be recommended for the 4-year apprenticeship based on their performance in the program; there is no guarantee of job placement. Original HS Diploma/GED, Social Security Card, and State-Issued Photo ID Card are required to apply. Call 212-727-2224 ext. 102, or email firstname.lastname@example.org for more information.
Construction Training Program: Gain New Construction Skills and Improve Your Community! City Tech works in concert with New York City Housing Authority, Affordable Housing Developers and Local Unions to provide construction skills training and placement services. The program promotes training that results in long term employment, improved lives for participants and their families, and improved housing for residents of New York City. This program offers a free, full-time, and intensive 8-week program that provides participants with knowledge of the building trades and the opportunity to earn industry certificates including OSHA 10 hour and Supported Scaffolding as well as hands-on training in Sustainable Building and Blueprint Reading. To learn about Construction Training opportunities at City Tech’s Workforce Development Center, email email@example.com or call 718.552.1120.
Culinary Arts & Restaurant Industry Training – The Colors Hospitality and Opportunities for Workers (CHOW) Institute, a program of ROC-NY, offers a FREE 6-week Culinary Arts and Front of the House Restaurant skills training program to New York City residents, including individuals and families with employment barriers (Click to see flyer.) Courses include Basic Cooking, Basic Pastry, Specialty Coffee/Barista, Edible Design & Cold Food Prep, NYC Food Protection Course & Certification, Server Training, Basic Wine Training, Customer Service Training & Basic Bartending Training. Orientations are offered twice a week. Call 212-343-1771 or visit www.rocny.org for more information.
Culinary Arts Career Training: At Brooklyn Job Corps, students receive the skills they need to succeed in today’s workforce – at no cost to them or their families. In addition to academic training, students can enroll to receive career technical training in the field of culinary arts, learning all the back- and front-of-house skills needed to succeed in the restaurant industry, from family-friendly to five-star fine dining. All career technical training areas are aligned with industry standards and are designed to meet the requirements of today’s careers. For more information or to enroll in a vocational training program at the Brooklyn Job Corps Center, visit the website at brooklyn.jobcorps.gov or call 718-623-4059.
Culinary Training Program: Line Cooks – Stage NYC is a FREE 12-week culinary training program designed to meet the growing demand for qualified kitchen employees in New York City’s restaurants while simultaneously increasing access for young adults looking to start their careers in the culinary arts. Participants will gain the technical skills, industry exposure and paid on-the-job training experience with various restaurant employers, necessary to launch and grow rewarding careers as line cooks in the hospitality industry. During the on-the-job training portion of StageNYC participants will be paid $12 an hour by their host restaurant. While not guaranteed, this position does have the possibility to turn into full-time work after the training. Applicants must be at least 18 years of age and live in New York City. Apply today! Click hereto visit websitefor more information and to apply.
Culinary/Food Preparation Training: Prepare for a promising career with certification in the Culinary Arts & Food Preparation. This program is free for New York City residents over the age of 21. For more information, contact Brooklyn OACE (Office of Adult Continuous Education) at 718-638-2635 or OACE@schools.nyc.gov. You can also visit the OACE Central Office/Brooklyn Adult Learning Center at 475 Nostrand Avenue, Room 105, Brooklyn, NY 11216. For a full listing of the available OACE Career and Technical Education (CTE) programs, click here and for the locations of the 9 OACE Training Centers around New York City, click here.
Customer Service& Work Readiness Training (ages 17-24) is for young people ages 17-24 who are out of work and out of school. Applicants will receive basic training for future careers in the customer service industry and connections to potential employers, along with training in basic business etiquette, computer proficiency (Word, Excel, etc.), customer service and other skills. To learn more about The Door’s Customer Service & Work Readiness Training Program, contact Jenabi Pareja at 212-941-9090, ext. 3389 or by email at firstname.lastname@example.org.
Customer Service& Work Readiness Training (WRCS) is for young people ages 17-24 who are out of work and out of school. Applicants will receive basic training for future careers in the customer service industry and connections to potential employers. Through WRCS, you’ll get training in basic business etiquette, computer proficiency (Word, Excel, etc.), customer service and other skills. To learn more about WRCS, contact Jenabi Pareja at 212-941-9090, ext. 3389 or by email at email@example.com.
Decorative Arts Training for People with Disabilities - In its more than 20 years of existence, the Alpha Workshops has provided free training in the decorative arts primarily to students who were HIV+ and while that is still the case, the school is now opening its enrollment to a broader spectrum of candidates. Some examples of the decorative arts skills that we teach are: gilding with metal leaf; understanding of color and paints; glazing techniques (putting a translucent color over a base color to achieve a specific effect); troweled finishes (plaster-based materials applied to walls for a specific effect); and how to transfer designs onto walls for painting, etc. The curriculum is done in two parts – an “Introduction to Decorative Arts Technique” which is ten weeks long, three days per week (from 9:30am to 5:00pm). If the student does well in this course, they are invited to take the advanced course which is 26 weeks long, three days a week (9:30am-5:00pm). Included in the Advanced Program is a work readiness component which is intended to prepare students for entry level work in decorative paining. The program is free for all students and there are also stipends which are provided to help with transportation to and from school. For more information, click here to see program flyer, visit the program website at www.alphaworkshops.org or contact Alpha Workshops Studio School Director Leisa “Doc” Herrera at (212) 594-7320, ext. 24 or email firstname.lastname@example.org.
Direct Care Professional Training - This free training program is designed to provide individuals with the knowledge, practical skills and certifications required to be an effective Direct Care Professional. Training will cover topics on subjects including Developmental Disabilities, Families Support Systems, Ethics and Professional Standards, Strategies for Crisis Intervention & Prevention, CPR and more. For Pre-Orientation Session, Please Contact: Shermira Busby-Forrester at the NYC College of Technology’s Division of Continuing Education by calling (718) 552-1120. For more information, visit www.citytech.cuny.edu/conted.
Direct Support Professional Training – Are you caring and dedicated? The Borough of Manhattan Community College (BMCC) & the Division of Adult & Continuing Education offer a free 11-week training program to certify you to work as a Direct Support Professional in the Human Services / Mental Health field providing care and assistance to children, adults and seniors with special needs. Attend an Open House & Assessment on one of the following dates: Wednesdays, February 1 or February 8, 9:30 am. Qualified applicants must have a High School Diploma or GED; Valid Driver’s License / Permit; be Unemployed or Underemployed; be 18 years and older. For more information, visit www.bmcc.cuny.edu/ce or call (212) 346- 8444. Click here to see program flyer.
Driver’s License & Career Training Program: New York Drives lasts 6 weeks, depending on road test schedules and participant driving experience. The program is free to participants and consists of a mix of group workshops covering job readiness and career exploration; individual behind-the-wheel instruction; and individual career counseling and job/program placement. Minimum eligibility requirements: Must be able to attend program from 9am – 1pm for 3 weeks of training – individual trainee schedules vary for road lessons; must be at least 18 years old; already have Learner’s Permit; must be able to read, write and speak English. Orientations held Thursdays at 2:00 PM. For more information, call 718-237-2017 x144 or visit the website at http://bwiny.org/new-york-drives/overview/.
Educational Services (CUNY City Tech Continuing Education Programs) - The Division of Continuing Education at New York City College of Technology invites you to participate in our wide array of programs. Whether you wish to enter the job market for the first time, to upgrade your skills for advancement at work, or to completely change your career in these difficult times, the Continuing Studies Center at City Tech offers quality, affordable courses for busy adults. Note: These programs are not free; please call for tuition rates. To learn more about our programs, visit theCUNY Continuing Ed Website at www.citytechce.org or call 718-552-1170.
Educational Services (CUNY Fatherhood Academy)- Are you a father between the ages of 18-24 years old? Are you unemployed or underemployed? Do you want to expand your education by obtaining your HS or College Diploma? Do you want to learn new ways to engage with your child? Sign up for CUNY’s Fatherhood Academy at Kingsborough Community College (2001 Oriental Blvd, Brooklyn, NY 11235). Incentives include free Metrocards, Food coupons and more. The CUNY Fatherhood Academy is a FREE 16 week, 3 day per week program that can help you! For more information, CLICK HERE to see the flyer; contact the program at 718-368-4637; visit the website at www.cewdkbcc.com or email email@example.com.
Educational Services - If you are over 21 years old, you can qualify for free classes to get your GED/TASC and to learn English. Classes are held locally at the Office of Continuing Adult Education (OACE) located at 400 Empire Blvd. on days, evenings and Saturdays. For more information, please call 718-221-6703. Click here to see program flyer.
Employment Services (BMCC)– The Borough of Manhattan Community College Center for Continuing Education and Workforce Development offers many career training programs & certificate courses. Classes can be low-cost or free if the applicant qualifies for scholarship assistance. To view a complete course listing of all specialized certificate and career training course offerings, click here. Trainings to work in fields including medical, legal, office, professional artist, project management, wedding planning, technology, language skills and more. Call BMCC for more information at 212-346-8410.
Employment Services (for Displaced Homemakers): The “Home to Work Center” at LaGuardia Community College offers free classes & counseling on personal development & economic self-sufficiency, designed specifically for displaced homemakers (those who have worked in the home providing unpaid services for family members) who are unemployed. Additional services include computer & vocational training, job readiness workshops, career counseling, job search & placement assistance. Classes are ongoing. For more information, please click here to view the program flyer or call 718-482-5161 or email firstname.lastname@example.org.
Employment Services (for Homeless or Low-Income Women) - First Step is a free 15-week Job Training Program. Homeless and low-income women qualify for job training, career development support and job placement assistance. Women will receive computer training in Microsoft Word, Excel, PowerPoint, Outlook and internet research, in addition to typing, resume writing, interviewing skills and literacy building and will participate in a 2-month internship before being placed in a job. Women will can also participate in mentoring opportunities, self-esteem building & empowerment workshops, case management & support groups. The program offers free light breakfast and metrocards for students. For more information, click here to see the program flyer or call 212-776-2074.
Employment Services (for Women): “Women & Work” is a free, full-time Job Training Program at Queens College for women offering Computer Training in a variety of applications including Microsoft Word, Excel, Access, PowerPoint, Internet And E-Mail. Classes also focus on Mathematical Skills, Literacy Skills and English as a Second Language (ESL,) along with Advanced Learning Seminars on Writing for Business, Creative Writing, Life-Management Skills, Interviewing Skills, Cover Letter And Resume Writing, Professional Development, Financial Literacy and Dressing For Success. The program provides on-site counseling, needs assessment and health and wellness training. Apply in person at the Women and Work offices, 25 West 43rd Street, Suite 1005 (10th Floor), New York, NY 10036. Click here to see the Spring 2016 Program Flyer. Visit this website (www.qc.cuny.edu/community/womenwork) or call 212.642.2070 or 718.997.4899.
Employment Services (for Women, Ages 18-24): Grace Institute offers a free five-month computer and professional training program, in addition to one year of job placement services (80% placement rate) for women who are between 18-24 years old. Attend an upcoming open house to learn more. Visit the website to register for an open house and to learn more about the program at www.graceinstitute.org. Please email email@example.com or call 212-832-7605 with any questions. Click here to see program flyer. Spring classes begin March 2017.
Employment Services (HOPE Program) – The HOPE Program offers free work readiness training in the food industry, maintenance, construction, retail, clerical , animal care and customer service. Also a wide-range of support services for students and graduates including job placement, job retention and career advancement services, mental health services, free professional clothing, free breakfast and free lunch.The HOPE Program is located at 1 Smith Street, Brooklyn 11201. Please visit the website at www.thehopeprogram.org or call 718-852-9307 for more information.
Employment Services (Job Corps): Students at Brooklyn Job Corps receive the skills & training they need to succeed in today’s workforce – at no cost to them or their families. In addition to rigorous academic training, opportunities to improve language, driving and scholastic skills, Brooklyn Job Corps also provides career technical training in the following vocational trades: Clinical Medical Assistant, Computer Technician, Culinary Arts, Homeland Security & Protective Services,Networking Speclialist\CompTIA Network+. All career technical training areas are aligned with industry standards and are designed to meet the requirements of today’s careers. For more information or to enroll at the Brooklyn Job Corps Center, call 718-623-4059.
Employment Services (LGBTQ) - The SAGEWorks two-week long Employment Bootcamp teaches relevant, cutting edge job search skills in an LGBT friendly environment. Don’t miss out on the opportunity to join the next one, starting on Monday, October 24th. Help us spread the word to your 40+ unemployed or under employed friends and family! To be considered, please complete the SAGEWorks Bootcamp Application *If you’ve previously completed a Basic Application, do not complete the Bootcamp Application. Please contact Zoraida Ramos, NYC Site Coordinator, via email at firstname.lastname@example.org for specific instructions. SAGEWorks is an innovative program designed to provide employment assistance to LGBT people age 40 and over. SAGEWorks is a national employment support program for lesbian, gay, bisexual and transgender (LGBT) people age 40 and older that expands participants’ job hunting skills and career options, and connects employers to diverse high-caliber candidates. Recognizing the importance of remaining employed and fulfilled in today’s competitive job market, SAGEWorks provides hands-on workshops, technology training, personal coaching and seminars on job seeking, interviewing tips, computer skills, access to employers, and more. For more information, Click Here to visit the SAGE works website or call 212-741-2247 ext. 224 .
Employment Services (NYS DOL Job Centers)- New York State’s Dept. of Labor (DOL) runs multiple job centers with staff trained to help jobseekers find jobs, get training, receive owed back-wages, use the computer labs to apply for jobs, and to qualify for unemployment. Call 1-888-4-NYSDOL (1-888-469-7365) or visit the website at labor.ny.gov/about/services to find the nearest job center or to find out more about what programs are available to you.
Employment Services (OBT) (Ages 19+): This free program, offered by Opportunities for a Better Tomorrow (OBT), provides job placement for eligible (unemployed, low income, etc.) individuals 19 and above. An Adult Education and Literacy Program with certification in ESOL, GED, Pre-GED, and ABE, along with a Learn in the Evening Program (LITE) are also offered. For more information, call 718-381-3222 or visit obtjobs.org/programs/adult-services/
Employment Services (SUNY BEOC): SUNY’s Brooklyn Educational Opportunity Center (BEOC) offers training in many diverse career paths including computer, secretarial, data entry, computerized bookkeeping, medical billing, medical office administration, Microsoft Office, technology for the work place (A+ certification, LAN and web design) information processing technology, CISCO systems and CAD training. Additional classes offered for students hoping to gain their GED, ESOL proficiency and college preparation. All services are free for income-qualifying adults 18 years and older. Contact SUNY BEOC by calling 718-488-9843 or visiting their campus at 111 Livingston Street, Brooklyn, NY 11201.
Employment Services (Turning Point): This program provides job readiness, computer training, employment assistance, and support to retain jobs for Turning Point clients and community members. Turning Point is a non-profit organization helping economically disadvantaged people in Brooklyn. The center also offers Educational, Health & Housing Services. For additional information, visit this website (http://www.tpbk.org/programs.html) or contact Margaret Pemberton, Program Director, at 718-360-8159 or email email@example.com.
Employment Services (SCO): SCO Family of Services offers free career counseling, job follow-up assistance, job readiness and skills enhancement workshops, in addition to classes in computer basics, ESL, resume writing, interview techniques, job search techniques, financial literacy classes and tax assistance. For more information, call 516-671-1253 or 718-895-2555 or visit Sunset Park’s Center For Family Life located at 443 39th Street, Brooklyn, NY 11232. Visit the website to read more about the program at http://sco.org/programs/center-for-family-life/programs-services/#adult
Engineering Retraining Program for Immigrant Engineers(in partnership with CAMBA’s Workforce Development Department) - This free program is for legal immigrants. It helps skilled professionals to update their knowledge, and get a job in their chosen fields. The program offers professional courses and job placement assistance. There are classes for people with education or experience in Civil, Mechanical, Electrical engineering, in Chemistry or in IT. The program is 3 months and is free for those who are qualified. The program includes individually assigned Job Developers dedicated to student’s job placement, access to Fast Track, a 3 day career readiness class with relevant content for new immigrant professionals, plus access to over 70 CAMBA programs offering support in the areas of housing, family support, legal services, economic development, youth services and health. Registration begins July 5, 2016. Classes will start in September-October. For more information, click here to see Program Flyeror visit the website at www.camba.org/cooperunion or www.cooper.edu/immigrant-retraining. Contact Program Supervisor Larisa Akerman at 718.226.0437 with any questions.
English Training Class & Community Health Worker Job Training Program – Make The Road By Walking is offering two new programs designed to improve the English & job skills of trained & prospective health care workers. Learn about NYC healthcare jobs & training opportunities, workers’ rights, & how to prevent & manage health problems. The Community Health Worker Program includes 135 hour internship, job readiness counseling & job searching support, in addition to health training certificates in Mental Health First Aid, OSHA 10, Resiliency training, Community Nutrition Education and more. REGISTER NOW! Classes starts in February & March! Register online or call 718-418-7690 x1271. Click here to see Job Description flyer. Leave your contact information to be contacted for an interview.
Environmental Remediation Technician Training: Learn from professionals in this 8-week daytime program. Environmental Remediation is one of America’s fastest growing fields. Graduates can earn up to six industry-recognized certificates that translate into high salaries, including OSHA, Hazwopper, and Asbestos training. Our graduates earn between $12 and $25 per hour, and work closely with career counselors to discover how to earn more. For more information, call 718-302-2057 or visit the program website at stnicksalliance.org/SkillTraining
Family Development Training and Credentialing Program (FDC): The Family Development Training and Credentialing Program (FDC) Program is a major New York State initiative that provides frontline workers with the skills and competencies they need to empower families. FDC-trained workers help families capitalize on their strengths and set attainable goals. For more information, please contact Shermira Busby at firstname.lastname@example.org or call 718. 552.1120. This program is facilitated by the NYC City Tech Division of Continuing Education’s Workforce Development Center.
Film & Television Production Assistant Training Program:“Made in NY” Production Assistant Training Program is a 5-week full-time program for individuals who want to start a career in TV and film production. Leads to certification by the NYC Mayor’s Office of Media and Entertainment and 2 years of job placement assistance. Minimum eligibility requirements: Must be at least 18 years old, valid driver’s license; must be available full-time. Information Sessions are held Mondays* at 1PM. Call 718-237-2017 x145. (*Listen to pre-recorded message fully to verify info session dates before arrival.) Or email email@example.com. View the website at this link: http://bwiny.org/made-in-ny-pa-training-program/overview/.
Freight Forwarding Operations Training: New York City is the center of import/export. Freight Forwarding is a growing field, with jobs available now and room to advance. CMP in Manhattan offers a Saturday class that starts in June and runs for 8 weeks. Then we help you find a job. Learn to prepare price quotes and contracts, book cargo space, and arrange the most cost effective shipping routes. Good for people who want to enter the larger field of Supply Chain Management. Tuition Assistance is available. For registration and questions, call CMP at 212-571-1690, or email firstname.lastname@example.org.
GED Program for Adults– Eligible adults interested in earning their high school equivalency diploma should call about this free BEOC program. After earning your GED, you will be qualified to train to earn certification in several career fields. It is never too late to start your career or earn your GED! Free tutoring, internship and job placement services are provided to students and alumni. Please check out this temporary website to learn more about the application process: https://www.sites.google.com/site/beocadmissions11201/home. Programs offered also include English as a Second Language & College Prep classes. Day and evening programs are available. Contact the Brooklyn Educational Opportunity Center for more information by calling 718-802-3330 or emailing email@example.com
GED/Internship Program (for 18-24 Year Olds): Get your GED and earn college credits for free! Learn a new skill and get hired! The Kingsborough College “Project Rise” program includes GED prep classes worth up to five college credits, internships, Metrocards, job placement assistance and full Kingsborough Community College student privileges including access to the library, gym, beach and more! For more information, call 718-368-6600 or visit this website: cewdkbcc.com/current-programs/project-rise/ or email ProjectRise@kbcc.cuny.edu.
Good Shepherd Services: Rebound Program – Ongoing Recruitment!!!! Rebound is an innovative work readiness program that uses the game of basketball to help youth focus on their future and prepare them for careers and college. The program targets young people between the ages of 17 to 24 who are either unemployed, disconnected from school and community engagement, or have been involved in the justice system. The sports-based program prepares youth to become work ready, by developing interview skills, proper work communication, professionalism, and time management skills. In addition to basketball drills, Rebound program participants attend workshops that build these skills and also focus on teamwork, conflict resolution, and commitment. Rebound has two programs, located in East New York and Red Hook, Brooklyn. The aim is to target and assist high-need communities where youth and families face many challenges. Since creating the program in 2014, 9 out of 10 program participants have found jobs or accessed opportunities to further their education. For more information, contact Latia Dorsett, Rebound Career Success Coach at Good Shepherd Services at 646-596-1447/ firstname.lastname@example.org. Information is also available at www.goodshepherds.org.
Green Building & Maintenance Training Program - The free “Green Ladders Environmental Training Program” prepares workers for careers in mold remediation, waste management and building operations & maintenance. The program helps participants develop job readiness skills, prepares students to apply for green jobs, and connects employees with employers and companies that have or want to develop a green focus. The program includes 10-Hour OSHA Construction certification, Intro to sustainability, Hands-on building operations training at the Association for Energy Affordability, Training in mold remediation, asbestos removal and lead abatement, Resume assistance and job placement support for graduates. The Green Ladders Job Training Program is overseen by the Division of Adult and Continuing Education at LaGuardia Community College. Please go to greenladders.org for more information. Click Here to view the Green Ladders program flyer. You can email email@example.com or call (718) 663 8411 with any questions.
Green Building Maintenance program – NYC College of Technology is offering a 10-week program that prepares individuals to become janitors, custodians & maintenance technicians in commercial and residential building. Learn what “green cleaning” is all about and how and why so many buildings are “going green.” Classes are held Mon-Fri, 9 AM – 4 PM. There are no educational requirements or prerequisites for participants. Interested applicants must attend a 3-hour orientation, held Tuesdays at 10 AM at New York City College of Technology Workforce Development Center, 25 Chapel Street, 4th Floor, Brooklyn 11201. Please visit the program’s Facebook page at the following link (https://www.facebook.com/pages/Green-Maintenance-for-Buildings/1428232820755710), view the GMB program brochure. For additional information, attend an Orientation or call (718) 552-1120.
Green Building Operations Training Program + OSHA Certification – This program prepares workers for careers in Environmentally-friendly Waste Management, Green Cleaning & Housekeeping, and Building Operations & Maintenance. Participants in this program will also earn OSHA 10-hr Construction Certification. For more information, call 718.663.8407 or email firstname.lastname@example.org. To apply, interested applicants must visit our website at greenworkforcenyc.org and click “Apply Now.”
GreenScaping – This innovative new training is targeted at Young Adults 18-24 who are not in school and not working. This 5.5 training includes: a 2.5 Horticulture Certificate from Brooklyn Botanical Gardens, Fork Lift Operator Certification, and Osha 10 Certification. Graduates will be trained to work in the growing areas of green wall and green roof installation in NYC. For more information, attend an information session at St. Nicks Alliance Workforce Development, 790 Broadway -2nd floor, Brooklyn NY 11206 on Mondays or Wednesdays at 1:45 p.m., or call 718-302-2057. Classes begin in March 2018.
Hospitality Management Certification Program– Eligible adults interested in earning Hospitality Operations Management certification in order to pursue a career in hotel or restaurant management, human resources, marketing or the service industry should apply for this free BEOC program. It is never too late to start your career! Free tutoring, internship and job placement services are provided to students and alumni. Please check out this website to learn more about the application process: www.sites.google.com/site/beocadmissions11201/home. Day and evening programs are available. Contact the Brooklyn Educational Opportunity Center (BEOC) for more information by calling 718-802-3330 or emailing email@example.com
Masonry & Façade Restoration Training Program – Skyline Restoration is seeking applicants (over 18 years of age) who are willing to learn a new skill – façade restoration and masonry. Skyline Restoration is offering a 5-6 week Job Training opportunity that includes OSHA training as well as skills training. Upon completion of the program, we will also find job placement for successful candidates. For more information, please contact Tania D’Alba, HR Generalist, Andromeda Advantage Inc at 718.937.5353 (office) or 929.244.5800 (cell) or by email at firstname.lastname@example.org. Visit the website at www.skylinerestoration.com
Mechanics, Maintenance & Construction Trades Training: Prepare for a career in the skilled trades sector by gaining OSHA & industry certification in Air Conditioning & Refrigeration, Auto Mechanics, Boiler Maintenance, Building Maintenance, Carpentry Certified, Standard & Solar Electrical Installation, Plumbing, Welding. All classes are free for New York City residents over the age of 21. For more information, contact Brooklyn OACE (Office of Adult Continuous Education) at 718-638-2635 or OACE@schools.nyc.gov. You can also visit the OACE Central Office/Brooklyn Adult Learning Center at 475 Nostrand Avenue, Room 105, Brooklyn, NY 11216. For a full listing of the available OACE Career and Technical Education (CTE) programs, click here and for the locations of the 9 OACE Training Centers around New York City, click here.
Medical Administrative Assistant Program (Ages 17-24): This 12 week program prepares young adults to become a certified Medical Administrative Assistant, teaching them medical terminology, clerical skills, and providing an internship in a medical office. Participants must have a diploma, be out of school and unemployed, be eligible to work in the U.S. and be a New York City resident. Program runs Monday through Friday, 9am to 4pm, at or Jamaica, Queens, location. For more information, email email@example.com or call 212-630-9727 or visit obtjobs.org/programs/medical-administrative-assistant-training-program/
Medical Assistant Career Training (BMCC) – The Borough of Manhattan Community College (BMCC) offers the opportunity to become a medical assistant in months not years. Tuition for this Medical Assistant Training program is free for low-income individuals who qualify for Individual Training Grants. Students will receive 530 hours of instruction that cover everything from basic anatomy to IV insertion techniques; from diagnostic and procedural coding to time management. Additional skills include anatomy, physiology, office skills, phlebotomy, EKG, vital signs, medical billing, coding and more. Clinical sites will offer internships and job placement to those who complete the program. After this training, participants will become BCLS certified with the American Heart Association and may choose to enroll at BMCC or another community college, and obtain an associate degree in a related area to become certified emergency medical technicians, paramedics, registered nurses, work in medical billing and coding, etc. If you have questions call Samantha Pinwniczuk at 212-776-6239 or the Front Desk 212-346-8410. Click here for a list of all orientation & class dates for this program.
Medical Assistant Career Training (Job Corps): At Brooklyn Job Corps, students receive the skills they need to succeed in today’s workforce – at no cost to them or their families. In addition to academic training, students can enroll to receive career technical training in the medical field to become a certified Clinical Medical Assistant. All career technical training areas are aligned with industry standards and are designed to meet the requirements of today’s careers. For more information or to enroll in a vocational training program at the Brooklyn Job Corps Center, visit the website at brooklyn.jobcorps.gov or call 718-623-4059.
Medical Career Training – Allied Health Career Pipeline Program: Hostos Community College (Bronx) & the US Department of Health and Human Services offer the Allied Health Career Pipeline Program - an enhanced career‐focused job training program for low‐income populations to gain careers in the allied health professions. For complete eligibility requirements, click here to view program flyer. For more information, contact Tory O’dend’hal at Hostos Community College at (718) 664‐2537.
Medical Career Training – Certified Nurse Aide Training - Certified Nurse Aides provide basic nursing and personal care to patients in hospitals and nursing homes. CMP in lower Manhattan offers a 12 week class that includes an internship at a hospital. This is followed by test prep and then taking the NHA certification exam. Graduates meet with job developers who have contacts in hospitals and nursing homes. Because the population is aging, CNA’s are in high demand. This is also a good job for people who want to be nurses or advance in a hospital setting. For more information call 212-571-1690 or email firstname.lastname@example.org.
Medical Career Training – Certified Nurse Assistant / Registered Nurse – Offered through the Brooklyn OACE program & the Center for Nursing Education & Testing, students can receive training and certification as a Registered Nurse or Certified Nursing Assistant in a variety of specialized fields. For more information about the training & testing schedules, visit this website: www.cnetnurse.com. For information on the application process call 800-463-0786 or click here to visit the program webpage.
Medical Career Training – Health Aide Certification: (*If you are receiving food stamps (but not cash assistance) then you qualify for free HHA training at CMP in lower Manhattan.) This is one of the fastest growing jobs in NYC as the population ages and the healthcare system changes. Training runs Mondays through Fridays for 6 weeks, and includes test prep for HHA certification exam. Students learn about direct care techniques such as taking vital signs and assisting with personal hygiene and nutrition. The training is a partnership between CMP and Progressive Home Health Services, and students who become certified will have access to job openings through both agencies. For more information call CMP at 212-571-1690, or email email@example.com.
Medical Career Training – Healthcare Worker Certification– Eligible adults interested in earning certification in Medical Assistance, Medical Billing, E-Record & Office Administration, should call about this free BEOC program. It is never too late to start your career! Free tutoring, internship and job placement services are provided to students and alumni. Please check out this temporary website to learn more about the application process: www.sites.google.com/site/beocadmissions11201/home. Day and evening programs are available. Contact the Brooklyn Educational Opportunity Center for more information by calling 718-802-3330 or emailing firstname.lastname@example.org
Medical Career Training – Home Health Aide – Learn the skills needed to work as a home health aide, offered free by the Northern Manhattan Improvement Corporation (NMIC). To qualify for this program, you must be over 18 years old and you must be receiving Food Stamps. To find out more, please call Sophie Mabiala at 212-822-8324 or Monique Parker at 212-822-8357. Visit the NMIC office at 76 Wadsworth Avenue, 2nd Floor (btw. 176th and 177th Streets), NY 10033.
Medical Career Training – LPN, CAN, Medical Billing, Coding, Phlebotomy, EKG: The health careers industry is a rapidly growing field with opportunities for individuals to realize their personal and professional goals. Train to be a Licensed Practical Nurse (LPN), a Certified Nurse Assistant (CNA) or a Phlebotomy/EKG specialist or receive training in Medical Billing or Coding/Administration in this free program (for New York City residents over the age of 21) offered by Brooklyn OACE (Office of Adult Continuous Education). Upon successful completion of the LPN or CNA programs, participants will be eligible to take the National Council Licensure Examination (NCLEX-PN) to become a Licensed Practical Nurse or the New York State exam to become certified as a Nurse Assistant. For more information, contact Brooklyn OACE at 718-638-2635 or OACE@schools.nyc.gov. You can also visit the OACE Central Office/Brooklyn Adult Learning Center at 475 Nostrand Avenue, Room 105, Brooklyn, NY 11216. For a full listing of the available OACE Career and Technical Education (CTE) programs, click here and for the locations of the 9 OACE Training Centers around New York City, click here.
Medical Career Training -Phlebotomy/EKG Specialist – Healthcare is the fastest-growing sector in New York City. CMP in Manhattan offers training to become a Phlebotomist and EKG Technician. Phlebotomy training is Saturdays for 10 weeks. Students them receive assistance to study for the National Healthcare Association Certification exam. Once you pass, CMP will help you find a job in a hospital, medical lab, or healthcare facility. You will also have the option to study 8 more weeks to be an EKG technician, qualifying you for many more healthcare jobs. For registration or questions, call CMP at 212-571-1690, or email email@example.com
Mental Health First Aid Training - Mental Health First Aid is a groundbreaking public education program which introduces participants to risk factors and warning signs of mental health problems, builds understanding of their impact, and overviews common treatments. Mental Health First Aid is an 8-hour certification course, which uses role-playing and simulations to demonstrate how to assess a mental health crisis; select interventions and provide initial help; and connect persons to professional, peer, social, and self-help care. The program also teaches about the risk factors and warning signs of specific illnesses like anxiety, depression, schizophrenia, bipolar disorder, eating disorders, and addictions. MHFA is the initial help given to someone who may be developing a mental illness or experiencing a mental health crisis. The aid provided is not a substitute for professional help, but may help in stabilizing the person until appropriate professional or other assistance can be engaged. This one day 8-hour certification course teaches non- mental health professionals how to give first aid to individuals experiencing a mental health crisis and/or who are in the early stages of a mental health disorder. Participants learn the sign and symptoms of the most common mental health problems, where and when to get help, and types of help shown to be effective. For more information & upcoming free training sessions, visit the website or email firstname.lastname@example.org.
Occupational Job Skills Training (OSY Grad) (Ages 17-24): Young adults learn job skills and earn certifications in Customer Service, Microsoft Office or Hospitality Front Desk Representative. Participants then can qualify for a paid internship and/or a scholarship for advanced certifications at CUNY in a variety of fields. Participants must have a diploma, be out of school and unemployed, be eligible to work in the U.S. and be a NYC resident. Trainfare and lunch stipend provided. For more information, email email@example.com or call 917-530-1496 or visit obtjobs.org/programs/youth-education-job-training-program/
Paraprofessional Workshops for Displaced Homemakers & SNAP/PA recipients: Fresh Start Training Program will assist you in moving forward towards your career goals. The program offers a series of free Job Readiness workshops preparing you for employment in a classroom setting providing support to an individual student with an IEP. Additional services include resume assistance, career counseling, financial workshops, job search and job placement assistance. The program requires a High School Diploma or TASC/GED. Workshops are held in the Kensington-Windsor Terrace neighborhoods in Brooklyn. For more information and registration please contact Joy or Lisa at (718) 506-0500 x217/x219 or email firstname.lastname@example.org.
Security Guard Training Course for Women – Apply Now for a Free Security Guard Training Program for Women and get your driver’s license! Brooklyn Workforce Innovations (BWI) offers a free part-time professional development skills training followed by three to four weeks of part-time driving lessons. Graduates also obtain their security guard certificates and license. All programs include two years of job placement assistance and ongoing social support. Orientations are held on Thursdays, 2-5 PM, at 621 Degraw Street (between 3rd & 4th Avenues). Call BWI at 718-237-2017 x143 or email email@example.com. Click Here to see program flyer!
Security Guard Training: At Brooklyn Job Corps, students receive the skills they need to succeed in today’s workforce – at no cost to them or their families. In addition to academic training, students can enroll to receive specialized security training. Graduates will earn Homeland Security & Protective Services certification, enabling them to work in a wide variety of security positions. All career technical training areas are aligned with industry standards and are designed to meet the requirements of today’s careers. For more information or to enroll in a vocational training program at the Brooklyn Job Corps Center, visit the website at brooklyn.jobcorps.gov or call 718-623-4059.
Security Guard Training: FREE training to those who qualify. Northern Manhattan Improvement Corporation (NMIC) offers free 3-week training program covering security guard basics AND assistance with requisite NYS security guard license application; no fees will be charged to qualified enrollees.NYS licensing may require 4-6 weeks to complete; finger printing and an FBI background check are mandated. (A record of no serious convictions or felonies is required.) Job readiness training and job search assistance are also provided. NMIC prefers, but does not require, a high school diploma or GED; candidates must be at least 18 years of age, and a citizen or resident alien of the U. S. Call NMIC at 212-822-8301, or 212-453-5397; open registration Mon-Thurs, 9 am-12 pm, at NMIC, 45 Wadsworth Ave., New York, NY 10033; A train to 175 St., or 1 train to 181 St. Founded in 1979, NMIC is a non-profit serving all New Yorkers, with particular focus on low income residents of northern Manhattan, and the south and west Bronx, providing an array of services including social services, and educational and career services. Other training offerings currently include home health aide, customer service, food service, and Microsoft Office specialist. See: http://www.nmic.org/educationcareer/training/
Senior Employment Services: If you’re over the age of 55 and meet income eligibility requirements (low to moderate income), you can access training and job placement assistance while you earn a wage through the federal government’s Senior Community Services Employment Program (Title V). You can access DFTA’s employment services directly by calling 311 and asking for the Department for the Aging’s Senior Employment Services or by visiting this website. You can also visit Senior Employment Services at 2 Lafayette Street, 6th Floor, New York, NY 10007.
Senior Job Training 50+: Are you over 50 years old? Are you thinking about a new career? This free program may be the answer! The AARP Foundation Back to Work 50+ program is offering Smart Strategies Career Coaching workshops or Medical Assistant Specialist training scholarships for those who qualify. BMCC Office of Adult, Continuing Education and Workforce Development is offering these career readiness opportunities to 50+ under and unemployed individuals who are trying to get back into the workforce. Please visit the program website at www.aarp.org/ back-to-work-50-plus/ or click the following links to view the AARP Foundation’s program flyer or the Information Session Schedule. To register for the remaining January 2015 orientation date, call (855) 850-2525 (toll free call). For more information, call Donna at 212-346-8432.
SNAP Employment & Training Program: This CAMBA program offers training opportunities & job placement for Food Stamp/SNAP Recipients. Programs include Security Guard Certification (8 and 16 Hours), Customer Service Training & Home Health Aide. All training programs include: Job Readiness, Mock Interviews and Resume Preparation. Orientation takes place every Monday at 10 am. Please bring your State ID, Social Security Card and Benefit Card. To register, please call 718-282-0108. To register in person or to attend an orientation, visit the CAMBA office located at 2244 Church Ave., 4 Fl., (between Flatbush and Bedford Ave.), Brooklyn, NY 11226. For more information, click here to see the program flyer or email firstname.lastname@example.org or call (718) 282-0108.
Tech Career Training (Computer Repair, Office Programs, Web Design & Networking): Gain skills and prepare for a career in the tech industry with the following classes - Computer Repair & Literacy, Microsoft Office Specialist (MOS) certification, Web Page Design, Photoshop, Digital Technology Certification (IC3), Cisco Networking, or Network+ Certification (Comp TIA). All classes are free for New York City residents over the age of 21. For more information, contact Brooklyn OACE (Office of Adult Continuous Education) at 718-638-2635 or OACE@schools.nyc.gov.